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Safety center
Bro is built for South African riders, drivers, and students, with verification, visibility, emergency support, and human assistance woven into every trip. This is how we protect the people who use our platform.
Field operations with trusted security partners across Johannesburg.
Partnerships that extend safety beyond the Bro app.
Before the ride
Every driver on Bro passes verification and onboarding before they accept a trip. Identity checks, background screening, and platform standards, because protection should begin long before pickup.
During the ride
Share your live trip with people you trust. Follow the route in real time. Know where you are, where you are headed, and that someone can see you on the road, across Johannesburg, Cape Town, Durban, and every city Bro serves.
Help when needed
Emergency SOS puts help within reach, not buried in a menu. Your location is shared when it matters. Escalation goes to people trained to respond, not a loop of automated replies.
Human support
Real people, day and night.
Drivers are the heartbeat of the Bro platform. They spend long hours on South African roads, often navigating situations that require immediate support. Whether it is a safety concern, an emergency, or an unexpected incident, riders and drivers can reach a real human team 24/7. Safety does not stop when a ride begins.
Step 05 · Partnership
Personal safety for South African communities
SaferCity is a trusted personal safety platform that helps protect communities, families, and businesses across South Africa and beyond. Bro partners with SaferCity to strengthen ride-hailing safety with trusted local infrastructure across Johannesburg.
Bro and SaferCity on the ground across Johannesburg.
Local partnerships that turn safety promises into visible protection.
Drivers are the backbone of Bro. Protecting them is one of our highest priorities.
In South Africa, driver safety is a responsibility. Through SaferCity, Bro connects drivers and riders to trusted support when immediate assistance matters most.
The people who keep our cities moving should never face challenges alone. Bro supports drivers with real-world safety infrastructure, not just app features.
Whether you are riding home, driving a shift, or supporting someone on the road, protection should feel human, visible, and always within reach.
Bro currently operates across 118 locations in Johannesburg.
Join the movement
South Africa needed a ride platform that puts people first. So we built Bro.
We pull up on campuses, ride alongside drivers, listen to riders, and build in the open. A better way to move, made here.
Booking a trip, earning from one, or rolling with Bro SCLR: you're part of what we're building.
Built around students, riders, drivers, and communities.
Rider · Driver · Student
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