Terms & Conditions

Terms and Conditions Effective Date: 16 February 2026 Registration No: [Insert] Jurisdiction: Republic of South Africa

Bro Cabs (Pty) Ltd ("Bro Cabs", "Company") operates a technology platform that facilitates connections between independent drivers and riders. Bro Cabs:

• Does not own vehicles
• Does not employ drivers
• Does not directly provide transportation services
• Acts solely as a technology intermediary

To qualify as a Driver on the Platform, you must:

Be at least 21 years old Hold a valid South African driver’s license Hold a valid Professional Driving Permit (PrDP) Be compliant with the National Land Transport Act (NTLA) and hold the required operating permit Have a roadworthy vehicle Maintain legally required insurance coverage Failure to maintain compliance results in immediate suspension.

Drivers are independent contractors and not employees, agents, or partners of Bro Cabs. Drivers are solely responsible for:

• Taxes
• UIF

Insurance Vehicle maintenance Regulatory compliance No employment benefits shall apply.

Drivers may be subject to:

Monthly Subscription Fee: R600 or R700 (unless otherwise updated) Once-off Admin Fee: R300 Subscription grants:

• Access to trip requests
• Platform visibility
• Marketing support
• Safety integrations
• Non-payment may result in suspension without notice.

Drivers must:

Accept trips in good faith Not discriminate Not solicit off-platform payments Maintain professional conduct Ensure passenger safety Repeated cancellations, fraud, or misconduct may result in permanent removal.

Drivers indemnify and hold harmless Bro Cabs, its shareholders, directors, investors, officers, and affiliates from:

• Any claims arising from accidents
• Passenger injury
• Property damage
• Regulatory penalties
• Criminal conduct
• Traffic violations
• This indemnity survives termination.

Riders must:

Provide accurate trip details Pay full fare Respect drivers and vehicles Not damage property Not request unlawful activity

Payments may be made via:

• Card
• Wallet
• EFT
• Approved payment gateways
• All fares are final unless otherwise determined.

Riders indemnify Bro Cabs against:

Damage to driver vehicles Misconduct claims False reporting Chargebacks not based on fraud

The Wallet is a digital stored value system used for:

Ride payments Driver payouts Promotions Subscription fees Wallet funds:

• Are not bank deposits
• Do not accrue interest
• May require KYC verification

Bro Cabs complies with:

PCI-DSS standards South African financial regulations AML/KYC requirements (if applicable) All card data is tokenised and not stored directly by Bro Cabs.

Bro Cabs reserves the right to:

Freeze wallets Reverse fraudulent transactions Suspend accounts under investigation

Bro Cabs may partner with telecom providers to enable zero-rated access. Zero-rating:

• Is subject to third-party availability
• May be suspended anytime
• Does not guarantee uninterrupted service
• Bro Cabs is not liable for telecom outages.

Bro Cabs implements:

Encryption standards Secure cloud infrastructure Firewall protection Regular security audits Tokenized payment storage Users acknowledge cyber risk and agree Bro Cabs is not liable for:

• External hacking
• Telecom failure
• Data breaches caused by third parties

Bro Cabs integrates safety features including:

SOS button Real-time trip tracking Emergency partner routing (e.g., Safer City) for drivers Emergency services are:

• Subject to network availability
• Not guaranteed response services
• Facilitated through third-party partners
• Bro Cabs is not an emergency responder.
• Users remain responsible for personal safety decisions.

All Users (Drivers, Riders, Advertisers) agree to indemnify:

Bro Cabs Its shareholders Investors Directors Officers Employees Technology partners Against all claims, including legal costs on an attorney-client scale.

Any dispute arising from these Terms shall be:

Referred to mediation first. If unresolved, referred to binding arbitration in Johannesburg, South Africa. Arbitration shall be conducted under AFSA rules. Arbitration shall be confidential. Arbitrator’s decision shall be final and binding. No class actions permitted.

Bro Cabs may terminate accounts for:

Regulatory breach Non-payment Fraud Safety violations Conduct damaging to brand Termination does not waive indemnity rights.

Bro Cabs shall not be liable for failure caused by:

Government actions NTLA regulatory changes System failures Telecom outages Load shedding Strikes Civil unrest Contact Information For any questions regarding this Policy, please contact:

• Email:
• support@brocabs.co.za

Phone:

062 952 8030

Address: 138 Kelvin Road, Morningside, Sandton, Gauteng, South Africa